Enterprise Platforms
Battle-tested software engines, ready to deploy.
Where we've solved a problem once, you don't pay to build it from scratch again. You get a private, dedicated instance of an established operational platform — with workflows, fields, permissions and branding configured for your organisation.
Licensed software platforms
From full enterprise operations to aviation technical services and bilingual customer AI.
Kortesy Operations Platform
One system for the whole operation — jobs and tickets, client portal, CRM, quotes and invoicing, purchasing and stock, projects, field service with on-site sign-off, HR and appraisals, an encrypted credential vault, internal messaging and an AI assistant. Every part aware of every other part.
New Hands-free voice: an engineer up a ladder can say “log two hours on job 1042” and hear it read back before anything is saved.
- Complete field-to-invoice workflow
- Client portal with digital sign-offs
- Caribbean GCT, tax & multi-currency
- Role-gated encrypted vault
AvOps
Our operations platform specialised for aviation communications, RF infrastructure, and technical field engineering — two-way radio fleets and repeater towers tracked across their lifecycle, OfReg and CAA frequency licensing compliance, technician GPS dispatch to remote repeater sites, digital service reports signed on site, and automated invoicing.
- Repeater & radio equipment lifecycle
- OfReg & aeronautical frequency compliance
- Tower site & technician GPS dispatch
- One-tap billing from signed service reports
CaymanReply
An AI assistant your customers chat with from a single link — answering questions, taking bookings and orders around the clock, in English and Spanish. It picks up the messages that would otherwise go unanswered after hours. Live today with a free trial.
- Bilingual English & Spanish support
- Restaurant menu & booking workflow
- After-hours lead & reservation capture
- Zero staff training or overhead
Enterprise IT Services & Solutions
The three commercial pillars of Kortesy Group
From full managed IT operations and day-to-day helpdesk to custom cloud software development and commercial hardware supply.
Managed IT Services & Infrastructure
Complete IT operations for organisations that require institutional reliability, proactive security, and fast, direct support without an in-house IT department.
- Proactive server, network and endpoint monitoring
- Microsoft 365, Entra ID, and Exchange tenant administration
- Cloud migration, automated backups and disaster recovery
- Direct helpdesk support for executive and operational staff
Custom Software & Digital Transformation
Bespoke web platforms, client portals, and automated workflows engineered to move your business off paper and disconnected spreadsheets.
- Tailored operational platforms and workflow automation
- Client and supplier self-service portals
- API integration between disparate accounting and ERP systems
- Private, dedicated instances of our proven software engines
IT Hardware Procurement & Fleet Supply
Direct sourcing, configuration, and warranty staging for the physical devices and communications equipment your organisation relies on.
- Enterprise workstations, laptops, monitors and peripherals
- Commercial networking equipment, switches and wireless bridges
- Two-way radio equipment and aviation communications gear
- Turnkey provisioning, asset tagging and zero-touch deployment
Mission-Critical Operations & Support
Long-term maintenance, SLA guarantees, and dedicated engineering oversight long after launch.
- Continuous security patching and vulnerability assessments
- Role-based access audits and compliance reviews
- On-site technician dispatch and emergency field response
- Direct account management with our engineering leadership